Data Protection

W100 Privacy Policy — Your Data Is Safe With Us

The w100 platform takes your personal data seriously. This Privacy Policy clearly explains what information we collect, why we collect it, and how it is kept secure.

Last Updated: January 1, 2026

01 Introduction & Scope

W100 ("we", "us") is an online betting platform serving users in Bangladesh. This Privacy Policy ("Policy") outlines our approach to collecting, using, and protecting your personal data.

By using our website, mobile app, or any of our services, you agree to this Privacy Policy. Please read it in full before using the platform for the first time.

This policy applies solely to the w100 platform. We are not responsible for the privacy practices of any third-party websites or apps.

We believe your data is an asset — and that asset belongs to you. We never misuse your information without your consent, and we always operate with full transparency.

02 What Information We Collect

W100 only collects data that is necessary to deliver our services, maintain security, and meet legal obligations. Collecting unnecessary data goes against our policy.

Information Provided Directly

Data Type When It Is Collected Purpose
Full Name At Registration Identity Verification
Mobile Number At Registration & Verification OTP & Communication
Email Address At Registration Notifications & Support
Date of Birth At Registration Age Verification (18+)
NID / Passport During KYC Verification Legal Identity Verification
Payment Information On Deposits/Withdrawals Financial Transactions

Automatically Collected Information

  • IP Address & Device Type
  • Browser Version & Operating System
  • Platform activity logs (page visits, betting history, click patterns)
  • Session Duration & Login Date/Time
  • Referral Source (how you arrived at the site)

03 How Your Information Is Used

W100 uses your data only for specific, defined purposes. Each use case is clearly outlined below:

  • Account Management: Your identity information is used for registration, login, and account verification.
  • Payment Processing: Payment information is required to process deposits and confirm withdrawals.
  • Security & Fraud Prevention: Logs and device data are analyzed to detect suspicious activity.
  • Customer Support: During support tickets and chat sessions, your information helps us resolve issues faster.
  • Promotional Communications: With your consent, bonus and offer updates may be sent to you via SMS or email.
  • Legal Obligations: Data is verified to ensure compliance with AML (Anti-Money Laundering) and KYC policies.
  • Platform Improvement: Anonymous analytics data is used to improve the user experience.
Your data is never sold to advertisers or third parties — this is an unwavering policy at w100.

04 Data Sharing & Disclosure Policy

W100 does not generally share your personal information with third parties. However, disclosure may occur in the following limited circumstances:

Permitted Sharing Scenarios

  • Payment Processor: Minimal data is shared with payment gateways such as bKash, Nagad, and Rocket to process transactions.
  • Legal Authorities: Data may be disclosed in response to a court order or a lawful request from a government law enforcement authority.
  • Security Partners: Limited data may be shared with trusted technology partners for fraud detection and cybersecurity purposes.
  • Business Changes: In the event of a merger or acquisition, user data may be transferred to the new entity — you will be notified in advance.

What We Will Never Do

  • No data is sold to third-party advertisers
  • Your data is never shared with marketing partners without your consent
  • No data is shared with competing platforms

05 Cookie Policy

W100 uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that remember your session and help make the platform faster and more personalized.

Types of Cookies We Use

Cookie Type Purpose Duration
Essential Cookies Login sessions, security tokens Deleted at End of Session
Functional Cookies Language Preferences, UI Settings 30 Days
Analytics Cookies Page Visit Statistics 90 Days
Performance Cookies Loading Speed Optimization 1 Year

You can disable cookies at any time through your browser settings. However, disabling certain essential cookies may cause some platform features to stop working.

06 Data Protection Measures

W100 uses industry-leading security technology to protect your data. Our security infrastructure is regularly audited by third-party security experts.

  • SSL/TLS Encryption: All data transmitted between your browser and our servers is protected with 256-bit SSL encryption.
  • Two-Factor Authentication (2FA): OTP verification is used as an additional security layer at login.
  • Data Segmentation: User funds and personal data are stored on separate, secured servers.
  • Regular Backups: Data is backed up daily and stored in encrypted form.
  • Access Control: Only authorized personnel can access the necessary data — following a strict least-privilege policy.
  • Suspicious Activity Monitoring: Our AI-powered system detects unusual logins or transactions 24/7.
If you notice any security breach or suspicious activity, please report it immediately to support@w100.app.

07 Your Data Rights

W100 believes every user should have full control over their own data. You can exercise the following rights at any time:

Right to Access
Right to Rectification
Right to Erasure
Data Portability
Right to Restrict Processing
Marketing Opt-Out

To exercise any of these rights, email us at support@w100.app or reach out via live chat. We aim to respond within 30 business days.

Please note — in some cases, legal obligations or ongoing investigations may prevent immediate deletion of certain data.

08 Data Retention Period

W100 does not retain your data longer than necessary. Retention periods by data type are listed below:

Data Type Retention Period Reason
Account Information 5 Years After Account Closure Legal Obligation
Financial Transaction Records 7 Years AML / Tax Regulations
KYC Documents 5 Years Identity Verification Records
Betting History 3 Years Dispute Resolution
Cookies & Session Data Up to 90 Days Performance Analytics

Once the retention period expires, data is securely deleted or anonymized so that your identity can no longer be identified in any way.

09 Child & Minor Protection

W100 is an 18+ platform. We do not knowingly collect data from minors. Age verification is mandatory at registration, and additional documentation may be requested in cases of suspicion.

If a parent believes their child has registered by mistake, please contact support@w100.app immediately. We will close the account and delete all associated data without delay.

10 Contact & Complaints

For any questions, requests, or complaints regarding our Privacy Policy, please contact our Data Protection Team:

  • Email: support@w100.app
  • Live Chat: Click the chat icon in the bottom-right corner of the site
  • Response Time: Typically within 24–72 hours

We take every complaint seriously and work to resolve it as quickly as possible. You're welcome to reach out in Bengali — our support team is always ready to assist in your language.

This Privacy Policy may be updated at any time. For significant changes, you will be notified in advance via email or in-app notification.

Why Your Data Is Safe at w100

From both a technology and policy standpoint, we are committed to protecting your privacy

Military-Grade Encryption

Every transaction and login is secured with 256-bit SSL encryption — the same standard used by banks and government systems. Your data is just as safe at w100.

Data Is Never Sold

W100 never sells your personal data to third-party advertisers. Your data belongs to you — that's a core principle we will never compromise on.

Stay in Control

You have the right to view, correct, or delete your data at any time. Simply contact our support team to exercise these rights — no hassle involved.

AI-Powered Security Monitoring

Our systems automatically detect unusual logins and suspicious transactions 24/7. If anything goes wrong with your account, we know about it before you do.

Regular Security Audits

W100's entire security infrastructure is regularly audited by independent experts. Any vulnerabilities found are addressed immediately — your data is never left at risk.

Support in Bengali

For any privacy-related questions or concerns, speak directly with our support team. We aim to resolve your query within 24 hours.


Enjoy w100 with Your Data Fully Protected

Register on a secure platform and start enjoying the best betting experience in Bangladesh — with complete privacy guaranteed.

By registering, you agree to our Privacy Policy and Terms & Conditions

বাংলা